What is a Virtual Domain?
How do I register or transfer my own Domain Name to MacDialUp?
Can I Access my website using Timbuktu?
Can I add additional third party plugins and CGI's to the hosting server?
How often can I update my website?
How do I know how to setup my web pages to use email forms and
databases with my website?
How do I setup my email program for my domain name(s)?
How long does it take to get your website up and running
How can I use my website?
What if you haven't answered all of my questions about your service?

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What is a Virtual Domain?

A Virtual Domain is a domain that is not tied to its own unique I.P. Address.
Your website is run on a shared computer with other web sites. You will have
your own unique domain name (i.e. http://www.yourdomain.com) but, if you
do a reverse lookup using DNS lookup programs it does not resolve to its own
unique I.P. Address .

What does this mean to you? Well for all practical concerns not much.
The limitation that you incur using this type of domain hosting is that you
are not on your own web server, and you will not be able to target your
website with an IP address. If you need to have your own server and IP
address, we offer co-location services.

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How do I register or transfer my own Domain Name to MacDialUp?

We will register your domain name or transfer your domain for you. The
reason we do it for you is that we have multiple web and DNS servers that
we may use for your domain. Until your account is setup, we won't know
which server to point your registered URL to.

When you sign-up for service with MacDialUp, we make sure that your
domain registration or transfer goes smoothly.

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Can I Access my website using Timbuktu?

Yes, if you have a co-located server.

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Can I add additional third party plugins and CGI's to the hosting server?

We will accommodate you if our resources can handle your request. We
will charge a slight additional fee for this service. Precise pricing will be
determined on a case by case basis depending upon resources required.

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How often can I update my website?

You can update your website 24/7 via ftp (file transfer protocol).
You will be asked to choose a unique name and password for
your ftp account.

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How do I enable my web pages to use email forms and utilize
databases with my website?

Depending on which plan you choose for your hosting, we will provide the
downloadable manuals for the CGI, plugin or feature that you wish to use.
We also provide example pages in the Client Access area that you can
use directly or adapt to your website.

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How do I setup my email program for my domain name(s)?

We provide you with instructions to setup most popular email and browser
email programs on both Mac and Windows platforms.

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How do I make changes to my email account(s)?

You may add, delete or modify your email accounts online 24/7.
Changes take effect immediatley.

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How long does it take to get my website up and running?

You will be able to access your site via ftp within 24 hours.
The website will be accessible via browser about 48 to 72 hours after the
site is registered or transferred to the MacDialUp network.

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What are the restrictions on content?

MacDialUp allows most types of legal content on our network. For a
list of content not allowed please see our Terms & Conditions.
We
reserve the right to ban questionable content at our sole discretion.

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What if you haven't answered all of my questions about your service?

Just give us a phone call and we will be happy to answer any and all
of them.We can be reached at (800)356-9566.